If you still need help, select Contact Support to be routed to the best support option.Īdmins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support.

It's a sync tool to let you store OneDrive, SharePoint, and Microsoft Teams files locally on your computer and smartphone so you can access. Click Documents or navigate to the subfolder that you want to sync. OneDrive is more than just a place to store your files. Need more help?įor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem and select Get Help. Click the Microsoft 365 app launcher, and then click SharePoint. Select Help & Settings again and select Resume syncing.įix other sync problems when using Microsoft OneDriveĮnable users to sync SharePoint files with the new OneDrive sync client. Select Help & Settings > Pause syncing. , and select either 2, 8 or 24 hours. Click, type OneDrive in the search box, and then click OneDrive (not 'OneDrive for work or school' as that may be an older version) in the search results. Note: You might need to click the Show hidden icons arrow next to the notification area to see the OneDrive icon, or click and start typing 'select which icons' to display the notification area settings option, and then show Microsoft OneDrive. If the icon still doesn't appear in the notification area, OneDrive might not be running.

Onedrive sync client sharepoint